Privacy Policy

Effective Date: 2.1.2026

1. Introduction

West Village Eurohostel (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you interact with our website, you may voluntarily provide:

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Reservation details

  • Payment information (processed through secure third-party providers)

  • Any information you submit through contact forms or booking inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring website

  • General location data (city/region level)

  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process and manage reservations and inquiries

  • Communicate with you about bookings or requests

  • Provide customer support

  • Send confirmations and service messages

  • Improve our website and guest experience

  • Monitor website performance and usage

  • Send marketing communications (only where permitted by law or with your consent)

  • Comply with legal obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Support marketing and advertising efforts

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some features of the website may not function properly without cookies.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Booking and reservation system providers

  • Payment processors

  • Website hosting and analytics providers

  • Marketing and email service providers

  • Legal or regulatory authorities when required

  • Professional advisors (legal, accounting, insurance)

All third parties are expected to protect your information and use it only for the services they provide to us.

6. Payment Processing

Payments made through our website are processed by secure third-party payment processors. We do not store full credit card numbers on our servers. Payment processors handle your information according to their own privacy and security policies.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this policy

  • Meet legal, accounting, or regulatory requirements

  • Resolve disputes and enforce agreements

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

  • Restrict or object to certain processing

To exercise these rights, contact us at: info@westvillageeurohostel.com

You can unsubscribe from marketing emails at any time using the unsubscribe link.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

12. Do Not Track Signals

Our website may not respond to browser “Do Not Track” signals. You can manage tracking preferences through your browser settings and cookie controls.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

West Village Eurohostel
113 Jane Street
New York, NY 10014
212.924.6700
info@westvillageeurohostel.com